CLASS and SERIES CANCELLATIONS:
We require 1-week’s notice for all class bookings and 2-week’s notice for all series.
For class bookings made for more than 4 people we require 30-day’s notice, If you cancel between 1- week and 30 days before the class, we can issue a 50% refund for each cancelled spot.
If it is after the 1-week mark and you find that you cannot attend the class, you can still receive the class recipes but your option to receive a refund or to reschedule will be forfeit. If you purchase the class within the one week window, the sale is final and your reservation cannot be rescheduled or refunded.
Please note: You may always send someone in your place!
We shop and staff according to the number of students signed up for classes well in advance and cannot make exceptions to the policy.
To cancel your class, please email firstname.lastname@example.org or call us at (510) 548-2665. We can issue a class credit for the monetary value or issue a refund back to your credit card or original form of payment.
We cannot issue cash refunds for gift certificates or bookings made with gift certificates. If you cancel a class booked with a gift certificate, you will receive a class credit. Credits never expire.
We reserve the right to cancel or postpone any class or series. If a class gets cancelled, we will contact you via the email and phone number provided when you registered and give you the option to receive a refund via your original form of payment or to keep your class credit towards another class of your choice.
Thank you for your understanding!
Kitchen appropriate footwear and clothing is required to attend a class or event.
For your safety and the safety of others, high heels and open toed shoes/sandals/flip flops are NOT allowed in the kitchen. Thank you!